Privacys Policy for MCP INFRA DEVELOPERS Agent

Effective Date: 2025-09-10.

MCP INFRA DEVELOPERS Agent ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and share information when you use our real estate agent app, MCP INFRA DEVELOPERS Agent ("the App").

Visit our app here.

1. Information We Collect

1.1 Personal Information

When you use the App, we may collect the following types of personal information:

• Contact Information: such as your name, email address, and phone number.

1.2 Permissions and Access

To provide the App's functionalities, we require access to:

• Media Files: We may access your media files to allow you to upload images and documents related to real estate listings.
• Camera: We may access your camera to enable you to take photos and videos directly within the App for real estate listings.
• Phone Calls: We may access your phone call functionality to enable direct communication with clients and other agents.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its functionalities.
• Facilitate communication between you and your clients.
• Process and respond to your requests and inquiries.
• Send you updates, promotional materials, and other information related to the App.
• Ensure compliance with legal obligations and protect the rights and safety of our users and the public.

3. Services Provided

The App provides various services to enhance the real estate agent experience:

3.1 Vehicle Request

Allows users to request transportation for site visits, collecting information such as:

• Associate Name: The name of the real estate associate handling the request.
• Associate Number: The contact number of the associate.
• Customer Name: The name of the customer requesting the vehicle.
• Customer Mobile Number: The mobile number of the customer.
• Site Visit Date: The date of the site visit.
• Site Visit Time: The time of the site visit.
• Customer Address: The address from where the customer will be picked up.
• Number of Passengers: The total number of passengers requiring transportation.

This information is used to ensure proper coordination and transportation arrangements for site visits.

3.2 Direct Team

Enables agents to manage and track their direct team members and their performance.

3.3 Total Team

Provides an overview of the entire team, including direct and indirect members, and their collective performance.

3.4 Wallet Withdraw Request

Allows users to request withdrawals from their commission wallet.

3.5 Material Request

Enables users to request marketing and promotional materials.

3.6 Bonanza Services

Provides special offers, bonuses, and incentives for achieving certain sales targets.

3.7 Mela Update

Keeps users informed about upcoming events, property fairs, and other relevant gatherings.

3.8 Availability

Shows the availability of properties, including plots, villas, and other real estate offerings.

3.9 Sale History

Provides detailed information on:

• Direct Sale: Sales made directly by the agent.
• Team Sale: Sales made by the agent's team members.
• Total Sale: Combined sales of the agent and their team.
• Eligible Wallet: Earnings eligible for withdrawal.
• Present Due: Current outstanding payments.
• Wallet Due: Pending withdrawals from the wallet.

3.10 Add Associate

Enables users to add new associates by filling out an associate form, which includes:

• Associate Name: The name of the new associate.
• Contact Number: The contact number of the associate.
• Email ID: The email address of the associate.
• Select Designation: The designation of the associate.
• Bank Name: The name of the associate's bank.
• Account Number: The associate's bank account number.
• IFSC: The IFSC code of the associate's bank.
• RERA Number: The RERA registration number of the associate.
• Aadhar Number: The Aadhar number of the associate.
• PAN Number: The PAN number of the associate.
• Upload Aadhar: The Aadhar document of the associate.
• Upload PAN: The PAN document of the associate.
• Upload RERA Document: The RERA registration document of the associate.
• Upload Profile Picture: A profile picture of the associate.

We ensure that this information is kept safe and secure.

3.11 Creatives

Provides access to various creative materials and marketing resources.

3.12 Site Incharge

Enables management and coordination of site incharge responsibilities.

3.13 Associate Profile

Allows associates to update their profiles and details, including:

• Profile Update: Updating profile information.
• Update Details: Changing contact information, designation, and other personal details.

3.14 Change Password

Enables users to change their account passwords for security.

3.15 Site Visits

Tracks and manages site visit schedules and details.

3.16 Search Option

Provides a search functionality to quickly find information within the app.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating the App and providing services to you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All sensitive data is encrypted during transmission and storage.
• Access Controls: Only authorized personnel have access to sensitive information.
• Secure Servers: Data is stored on secure servers with advanced security protocols.

We are committed to keeping your information very safe and secure.

6. Your Choices

You have the right to:

• Update or delete your personal information by contacting us at [insert contact information].
• Opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: Care@tranquilcrm.com

By using the MCP INFRA DEVELOPERS Agent app, you agree to the terms of this Privacy Policy.